GDPR

Keeper is committed to making changes and improvements to our business processes and products to ensure that we will be ready for GDPR by May 25, 2018.


OnlyWire's Data Processing Agreement (DPA)

Business customers may need to sign a Data Processing Agreement (DPA) with OnlyWire to assist in their GDPR compliance. Please request the DPA agreement by emailing us at support@onlywire.com.


What is GDPR?

The General Data Protection Act (GDPR) is considered to be the most significant piece of European data protection legislation to be introduced in the European Union (EU) in 20 years and will replace the 1995 Data Protection Directive. The GDPR enhances EU individual’s privacy rights and places significantly enhanced obligations on organizations handling data. At OnlyWire, we are committed to making GDPR a success. The GDPR regulates the processing of personal data about individuals in the European Union including its collection, storage, transfer or use. The concept of “personal data” is broadly defined and covers any information relating to an identified or identifiable individual, defined by GDPR as a “data subject”. For most companies, this includes employees and customers. GDPR identifies two entities that may possess personal data. A data controller exercises control over the processing of personal data and decides which data to collect. A data processor acts at the direction of a data controller to collect, store, retrieve and/or delete personal data.


What changes is OnlyWire implementing to maintain GDPR compliance?

The information stored in our product is fully encrypted and only available to the user. We have made changes to our analytics systems to ensure anonymity for our customers and we have made changes to allow you to control your consent about how any personal data that may be collected about you may be utilized or stored.


Is OnlyWire a data processor or data controller?

GDPR identifies two entities that may process personal data. A data controller decides which data to collect and what processing of personal data is done. A data processor acts at the direction of a data controller to collect, store, retrieve and/or delete personal data. OnlyWire is a data controller when we sell our product directly to consumers. We are a data processor when we sell to business, who in turn would be considered the data controllers.


How do I export my personal data?

To export your data please contact support@onlywire.com and our support team will assist you.


How do I request my data to be deleted?

Please email support@onlywire.com and provide the email address associated with your account.